WHAT'S NOT COVERED?
WAIVER OF LIABILITY
HIGH VALUED ITEMS
Items excluded are those that become more valuable over time with age or history (sentimental and emotional). This includes antiques, art, collectibles, memorabilia, and souvenirs. For example if you inherited a lamp from your mother, who inherited that lamp from her mother. We can't determine a value for a lamp like that except the value the market already has for it. However by your request we can move it for you but we will not be liable for its value gained in time and history but only for the current market value. These special items by their inherent nature, cannot be replaced nor covered in any type of insurance or special insurance in the whole wide world. Other extremely valuable Items: pets and livestock, money, jewellery, bonds, legal documents, stamps, photographs and other such items of extraordinary value are exempt and should not be packed for transport in our moving trucks. You should transport all these high valued items in your own vehicle.
MYSTERY PACKERS AND NATURAL DISASTERS
Canadian Association of Movers and Good Practice Guidelines for Canadian Movers specify that with valuation coverage, movers are not responsible for items in boxes they did not pack. Unless the box shows significant damage, you are not likely to be covered for damage to anything inside the box. You are also not covered for “natural disasters,” such as fire, hurricane, tornado, windstorm, hail, rain, etc.
LIST OF THINGS WE DON'T COVER
1. Perishable goods like food. We can't guarantee the temperature.
2. Plants. Plants are sensitive and we can't guarantee its safe transport.
3. Particle boards and furniture made of literally sawdust. Screws usually disintegrate and break off. Assembled kit furniture that is not disassembled and is not strong enough to move safely, unless disassembled. Substandard materials such as LDF and MDF are not covered! (Medium-Density Fibreboard)
4. Furniture that is not emptied. Not all furniture is designed to be moved with extra weight. It's dangerous! Sure, clothes don’t weigh that much, but they do add quite a bit of weight to a dresser set. If you’ve ever had to lug a laundry basket full of clothes, you know what we mean. Furniture can be fragile and collapse under the pressure of being moved. Protect your furniture and empty the drawers.
5. Furniture that is not padded and wrapped. If you decide to not have your items wrapped to save time, you will be asked to sign a liability waiver.
6. Lamps that are not disassembled and placed in a box. Lamps are weak in core and fragile in nature.
7. Boxes filled with plates and glassware but not labeled or warned: "FRAGILE."
8. Caster Wheels. Office chair plastic caster wheels. 4 of them are worth $9 from ULINE. Click HERE for images.
8. Items listed out by the discretion of the driver for its unreliable status.